A moderately active website requires an average of two software updates each month.
Web software changes constantly. The way people access the internet changes constantly as well. Ongoing support, regular website maintenance, and regular backups are all necessities for a modern website. Unfortunately many people have a new site built and don’t keep it tuned up. Years ago, before the Internet was the robust communication network it is today, it was fine to build a site and leave it. But with web technology changing daily, not keeping up to date with these changes can actually be dangerous for your business.
Because of the need for consistent website maintenance and support, we have developed our popular Website Support and Maintenance Plan.
ThirdSide’s Website Support and Maintenance Planoffers a full array of services designed to keep your site secure and operating at peak efficiency.
We know your website is a valuable asset for your business. We provide everything you need to keep your site clean, fast, and well organized, so you can keep doing what you do best.
Do you just need occasional updates?
We can handle content updates for most websites. Whether you need somebody to edit pictures and text or just need somebody to update the store hours on your site, we can help.
Website Maintenance Basics
We will host your site on our secure servers, providing unlimited storage for small and medium sites and unlimited bandwidth usage.
Regular updates of your site’s supporting software including debugging and diagnosing related issues.
Blog Comment Management
If your site contains a blog, we will manage blog comments and, if necessary, remove and block spam comments.
Hacking Defense 1
We will take preventive measures to keep your site protected from hackers. Should a hack or hack attempt render your site unusable, we will restore your site to its most recent usable state.
We will make daily backups to protect your site in the event of a crash, hack, or other forms of data loss.
We will provide uptime monitoring so if there’s a service outage we can get your site back up and running. If you have chosen to have your site hosted with another provider, we will also provide you with any information necessary to assist you in negotiating any damages with them.
We will monitor traffic alerts to catch unusual spikes or decreases in activity, determine what has prompted them, and mitigate any potential threats or damage.
Ongoing SEO Analysis
We will include ongoing search engine optimization (SEO) analysis and performance monitoring of Google Analytics.
We will monitor your site’s ranking in various search engines, making adjustments where possible to improve rankings.
We will provide up to two hours of time per month to perform site modifications (e.g. add/remove pages, performing graphic/image modification, edit content, etc.) 2
Not all websites can take advantage of all benefits. Please contact us for a complete analysis of your site.
1 Nobody can guarantee a site will be hack-proof. However, every reasonable effort will be made to keep your site safe from hacks that disrupt your site’s regular operation.
2 Time allocated for site modifications does not roll over from month to month.